koreanmansenic

Hello, I am living in South Korea. I would like to explain the reason why I am posting here. Currently, about 1,000 units of the Renault E-TECH Scenic have been sold in Korea, and around 100 owners are active in a community group. However, many Scenic owners are experiencing noise and vibration issues during low-speed driving when the heater or air conditioner is turned on. In some cases, after the noise occurs, the vehicle even becomes unable to charge, and those cars had to be sent to Renault Korea service centers. As far as I know, there are about 30,000 Scenic vehicles in France. I am curious to know whether French users are experiencing the same problems, and if so, what kind of response or solutions Renault has provided. For reference, I have been driving various EVs in Korea for about five years, including the Ioniq 5 and Kona EV. However, this is the first time I have encountered such an issue, which is why I am reaching out to this community. If anyone has experienced similar symptoms or knows how Renault has addressed them, I would greatly appreciate your insights.